Privacy:
commNOW Rapid Research does not collect personally identifying information from the commNOW website, for instance through the use of cookies. No personal information (name, e-mail address or other contact details), obtained by commNOW Rapid Research as a result of the customer filling up the contact details in the provided space or contacting us by e-mail or other means, will be passed on to a third party. Contact details will be retained by commNOW Rapid Research only for the purpose of supplying updated information about our services. If the customer does not wish his/her details to remain on commNOW Rapid Research database for this purpose, please let commNOW Rapid Research know (Insert hyperlink here for receiving such requests for removing personal information from database).

Proprietary Information:
The customer acknowledges and accepts that information provided by commNOW Rapid Research in the answers to the customer’s telecommunications related query is the proprietary information of commNOW Rapid Research and Commnow. The customer also acknowledges and accepts that such information may be provided to other customers of commNOW Rapid Research who have a similar or same query. commNOW Rapid Research reserves the right to use its proprietary information in connection with all and any kind of services provided by commNOW Rapid Research to any or all of its customers. Proprietary information includes, without limitation, any information created, discovered or developed by commNOW Rapid Research in the field of telecommunications and any such information assigned or otherwise conveyed to commNOW Rapid Research by another. Proprietary Information further includes proprietary databases, proprietary software and all products and information developed and /or acquired by commNOW Rapid Research to service its customers.

Mode of Request for commNOW Rapid Research:
Any communication or request made by a Customer via the general enquiries e-mail address of commNOW (link: info@commNOW.com) shall not constitute a request to provide the Rapid Research Services. Entering the query and contact details in the space provided on the Rapid Research web page shall only constitute the customer’s request for Rapid Research Services.

Contract Confirmation:
Once, we have received the customer’s contact details and query, professionals at commNOW Rapid Research would contact the customer through e-mail or phone. This initial correspondence shall serve to clarify the exact scope of the research, the method of delivery of the search results i.e. through e-mail, fax etc. and the mode of payment. Only when the customer’s confirmation in writing through e-mail, or fax is received after initial correspondence, shall the period of 24 hours commence for delivery of the search results by telecommunications experts at commNOW Rapid research. Mere submitting of the contact details and posting of the query in the provided space does not constitute and shall not be deemed to be commNOW Rapid Research’s acceptance for proceeding with research for the posted query. commNOW Rapid Research reserves the right to notify the customer through e-mail /phone whether commNOW Rapid Research is able to undertake the research.

Pricing:
commNOW Rapid Research charges at a fixed rate of $195 for 4-5 hours of market research for your telecommunications related queries. This fee includes the supply of a Microsoft word document containing the results of commNOW Rapid Research. The fee does not include delivery charges where the delivery of the results is through fax or courier, or by any means other than the default medium of e-mail. commNOW Rapid Research may in its discretion chose to disclose the source of the research subject to the terms agreed during contract confirmation between the customer and commNOW Rapid Research. Reproduction of source documents and other supporting documentation may incur an additional charge.

Disclaimer:
Rapid Research and its telecommunications experts strive for excellence and accuracy. We guarantee that we will use our combined best efforts and experience to provide you with help in researching your telecommunications related queries. If the subject to be searched is out of our skill area, we will let you know and suggest alternatives. All material sent to the customer by commNOW Rapid Research in performance of its obligations to provide Rapid Research Service shall be for information only and to serve as a lead and provide the customer direction to carry out further detailed research. The commNOW Rapid Research results do not purport to be professional advice on any particular subject. The customer should not rely on anything contained in the search results in preparing their response to a client, and commNOW Rapid Research or commNOW.com accepts no responsibility for any incorrect interpretation of, or reliance on, the attached information. By agreeing to these terms and conditions you (the customer) are deemed also to have read, understood and agree to be bound by, this disclaimer.

If the customer is dissatisfied with any portion of commNOW’s Rapid Research services, or with any of these terms of service, the customer’s sole and exclusive remedy is to discontinue using commNOW Rapid Research services.

Amendment of Terms and Conditions:
commNOW Rapid Research has the right, at its sole discretion and at any time, to modify the terms of this Agreement or its Services. Changes in commNOW Rapid Research Services that will affect the customer will be posted online at this link or sent via email, or postal mail to the customer. If any portion of this Agreement or any change of this Agreement of Service is unacceptable to the customer or it will cause the customer to no longer be in compliance with the Agreement, the customer may cease using commNOW Rapid Research Services. Continued use of commNOW Rapid research Services now or following posted notices of changes in this Agreement means that the customer has accepted and is bound by the modified agreement.